![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. In 2018, IL MAKIAGE launched in the US as a direct-to-consumer brand with the mission to disrupt the online beauty landscape by pushing it beyond replenishment, while bridging the gap between the online and offline experience. IL MAKIAGE is a tech-first, prestige beauty brand based in NYC. The business entity was initially filed on January 10, 2017, dissolved on December 31, 2100. Our Designated Agent for notice for claims of copyright infringement is Chief Legal Officer, IM Pro Makeup NY LP, 110 Greene St., 2nd Floor, New York, N.Y. Find everything about IM PRO MAKEUP NY LP, it's employees, fundings and more on ExploreBit. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. (DOS 5065131) is a Domestic Limited Partnership in Albany registered with the New York State Department of State (NYSDOS). However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. At-a-glanceīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Customer also describe the difficulty they experience when trying to reach the company's customer service department to cancel an order, request a refund, or resolve other matters. ![]() ![]() Consumers continue to complain about surprise charges from the company, including claims that they are enrolled in an auto replenish (subscription program) without their knowledge. Many consumers claim the lack of adequate customer support makes it very difficult and frustrating to attempt resolve their issues with Il Makiage.Īs of December 2022, complaints filed with BBB are still reporting persistent issues related to billing practices of Il Makiage. Consumers also say they frequently encounter technical problems with re-setting passwords and printing return labels. Consumer are reporting problems like confusion over billing practices, such as lack of clarity of the conversion charges of the trial offer as well as non disclosure of pre-authorization charges on credit cards. Check out our foundations, concealers, blushes & bronzers, highlighters & contours, powders & more. Consumers are telling BBB a host of issues they experience after participating in the company's trial offer called Try Before You Buy. Shop full face makeup products online from IL MAKIAGE. 2019, BBB a marked a notable increase in consumer disputes against this firm. BBB files indicate a Pattern of Complaints regarding the billing policies, technical issues and customer service practices of Il Makiage.
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